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All FAQs about the hotel in Bad Füssing


            
                
        

General

Questions

What Are Your Check-in & Check-Out Times?

We can guarantee your check-in starting at 3:00 p.m. We are happy to offer you a check-in before 3:00 p.m. at an extra charge of 25,- €/room or suite, subject to availability. We ask for an early request.

Please check-out at 10.00 a.m. the latest. We are happy to offer you a late check-out up until to 6 p.m. at an extra charge of € 30.00 per room or suite, subject to availability. We ask for an early request.

Is the Reception Desk Staffed at All Times?

Our reception is staffed 24 hours a day.

Are There Any Parking Facilities at Your Hotel?

Parking spaces are available in our underground carpark (no fixed reservation possible) at a fee of 5,- € per night.

We are also planning an e-charging station (fees will apply) for e-cars.

Do You Offer a Shuttle Service?

We will be happy to pick you up free of charge from the train station in Pocking upon arrival if you book directly through our hotel (minimum stay of 7 days). Please let us know your arrival time in advance.

We will also be happy to bring you back to the train station in Pocking free of charge upon departure (minimum stay of 7 days when booking directly through our hotel).

What Kind of Payment Cards Do You Accept?

We accept Girocard/maestro, VISA, Mastercard & American Express.

Is Your Hotel a Smoke-Free Hotel?

Every one of our guest rooms is a non-smoker room. Even on the balconies/terraces of the rooms smoking is prohibited. In case of non-compliance, we reserve the right to charge you for special cleaning.

For which people ist your hotel suitable?

Our hotel is not suitable for people under the age of 18.

Is There a Dry Cleaning Service in the Hotel?

There is no dry cleaning service directly at the hotel but the nearest service point for chemical cleaning is at Safferstettener Str. 14, 94072 Bad Füssing

Tel. +49 8531 21673

How Can I Cancel My Booking?

To cancel your booking, please choose the same method you used for your reservation. To avoid cancellation costs, please observe the currently valid cancellation deadline. Regardless of the time of booking, cancellation is free of charge up to 7 days before arrival (certain offers may have a shorter cancellation period). In case of a cancellation at shorter notice, you will be charged 80% of the accommodation price. This also applies to undrawn nights in case of any early departures.

Can I Bring My Pet?

Please inform us at the time of booking if you wish to bring a pet (dogs only), as in this case not all rooms can be selected. Please understand that your four-legged companion has no access to the following areas: Restaurant and the lawn. For your pet we charge 15,- € per pet/day excluding food.

We allow max. 2 dogs/room or suite.

How Far Is the Schweizer Hof From the Town Centre?

The Schweizer Hof is located in the heart of Bad Füssing on the famous Hainbuchenallee. You can reach the town center in 5 minutes walking distance.

Rooms & Suites

What Is the Size of Your Beds?

The size of the beds is listed in the description text of the respective room.

Do Your Rooms Have a Hairdryer/Hair Dryer?

All of our rooms are equipped with a hairdryer.

Is There a Refrigerator in the Room?

Every room is equipped with a refrigerator.

Are Bathrobes Provided?

For the time of your stay there is a bathrobe in your room/suite that you can use. If you need a different size, please contact the reception.

Is There a Flat Iron in My Room?

Please contact the reception. Our housekeeper will be happy to provide you with an iron as well as an ironing board for a limited time period.

Are there Hypoallergenic Beds?

We are happy to furnish your bed with hypoallergenic pillows or comforters. Please advise when booking your room or contact our reception team prior to your arrival. We do not have dedicated rooms for allergy sensitive guests.

Do All of Your Rooms Have Wooden Floors?

We have a small selection of rooms/suites with allergy-friendly bio-vinyl flooring.

Do You Have Wheelchair Accessible Rooms?

Unfortunately, we are not able to offer handicapped accessible rooms.

Are pets allowed in the rooms/suites?

Pets – only dogs – are allowed in certain romms/suites. Max. 2 dogs per room/suite. Advance registration is required.

Breakfast

What Time Is Breakfast Served?

Daily 7:00 to 10:30 a.m. we spoil you with our rich Schweizer Hof breakfast buffet - with lots of regional produce.

I Have Allergies and/or Food Intolerances or Eat a Vegetarian/Vegan Diet.

We would like to inform you that we can offer gluten-, lactose-free an vegan food  (advance registration is required!)

Dinner

When is dinner?

We are happy to serve you a evening meal/buffet in our restaurant between 5.30 p.m. an 7.30 p.m. In Order to avoid waiting times, we ask for your reservation.

I have allergies and/or food intolerances or eat a vegetarian/vegan diet.

We would like to inform you that we can offer gluten, lactose-free and vegan food (advance registration ist required!)

Spa, Sauna & Sports

How Many Pools Do You Have in Your Spa World?

1 Thermal indoor pool (exercise pool - approx. 37°C - open all year round)
1 Thermal outdoor pool (open seasonally from approx. mid-May to the beginning of October)
2 Hot whirlpools with thermal water

Our spa world is reserved exclusively for our hotel guests.

What Kinds of Saunas Does the Sauna World Consist Of?

  • Finnish sauna
  • Hay sauna
  • Amethyst steam bath
  • Blossom laconium

Additionally you can use the sea climate cabin with “original sea water from Brittany” as well as our “Room of the Senses” with heatable water beds, relaxation room and experience showers.

Our sauna world is reserved exclusively for our hotel guests.

Please be aware that all the sauna cabins are textile-free.

What Are the Opening Hours of Your Thermal and Sauna World?

Thermal motion pool (approx. 37°C):

daily from 7:00 a.m. to 10:00 p.m.

Thermal outdoor pool (approx. 28°):

daily from 7:00 a.m. to 10:00 p.m. during seasonal opening hours

Sauna:

October to April - daily from 1 to 9 p.m.
May to September - daily from 3 to 9 p.m.

Opening hours are subject to change - also in case of official orders.
Bath and sauna towels are available for you in the rooms/suites.

I Would Like to Book a Treatment

In order to find the most suitable time for you, we kindly ask you to make an appointment request as early as possible, if possible already before your arrival.

The sensory realm of Therme I ist open daily from 10 am to 6 p.m. - including Sundays an public holidays.
Therme I ist only a two-minute wald from the Schweizer Hof****.
Advice and appointments on Tel. 08531/9446 230 or kontakt@thermeeins.de

What Are the Opening Hours of Your Fitness World?

Our air-conditioned fitness room is available daily from 07:00 to 22:00 for your free workout. If you book an appointment our trainers will be happy to instruct you on how to use the equipment properly. Personal training sessions are also available (fixed appointments are subject to extra fees).

Can I Rent a Bicycle?

Bad Füssing has a vast range of rental bicycles - including e-bikes. Please contact the reception - our team will be happy to advise you.

Are There Sports Courses Offered at the Hotel?

Our sports instructors offer various types of courses on selected days of the week (Tue-Thu). Pre-registration is required for the courses to take place.

Do You Also Offer Your Guests Guided Hikes?

Once a week our sports instructors take our guests on a walking tour through Bad Füssing; duration: 1.5 to 2 hours. Pre-bookings and a minimum number of persons are required. Subject to change without notice.